Candle Care

Please follow these tips for a long-lasting and safe Urban GLŌ candle experience.

Remove all packaging and labels before lighting the candle. Keep the candle in a safe space away from drafts, children and pets. Keep wick centered and trimmed to 1/4". Burn for no longer than 2-3 hours at a time. Discontinue use when 1/2" of wax remains in the jar to prevent heat damage. Keep all matchboxes and lighters away from children. NEVER leave a burning candle unattended. NEVER extinguish any burning candle with water. Avoid extinguishing our candle with the accompanying lid. You can purchase our Candle Snuffer to safely extinguish your candle. Before picking up any of our candles with your hands, please allow the candle to completely cool down. Never move a candle while burning and never move a candle container with melted wax.

Be sure to keep your candle stored in a cool and dry place away from direct sunlight, as to not compromise the quality of our candle. The burn time for our candles is 40-plus hours. Actual burn time varies depending on temperature, wind, and other environmental conditions.